AQUABELLA customer experience

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AQUABELLA
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AQUABELLA customer experience

Post by AQUABELLA »

This post is to provide existing AQUABELLA customers an opportunity to provide feedback.
This will be helpful for all who are intending to purchase from Aquabella.
If unsure of the ethics or reliability of the service , this post will be transparent for all .
NewyReefer
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Re: AQUABELLA customer experience

Post by NewyReefer »

Nicks customer service is second to none.

He is willing to go over and above to help customers
One very happy one here I would recommend him 100%

:cheers:
azheaz
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Re: AQUABELLA customer experience

Post by azheaz »

Well I have to say I'm very happy with Nick and his products and support. He always replays to your PM's (usually withing 5min) and gives great advice to new reefers like me who keep pestering him with questions :)
If you're thinking of upgrading to RE products, this is the way to go!

Keep up the good work Nick
:cheers:
fishlover
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Re: AQUABELLA customer experience

Post by fishlover »

I recently purchased a skimmer and return pump from Aquabella and must say I have nothing but praise for Nick.
His customer service was second to none with my dozens of PM's being answered within the hour every time.
Both the skimmer and pump were packed extremely well and delivered quickly.

Kean :cheers:
waseem_ali678
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Re: AQUABELLA customer experience

Post by waseem_ali678 »

I bought my rd pump from AQUABELLA ( Nick ). Very impressive service and honest opinion and Best thing is the Australian warranty you get from Sick. (Not that you will be needing it ). :roflmao:
cody.sheridan-2008
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Re: AQUABELLA customer experience

Post by cody.sheridan-2008 »

I can't speak as a customer, as I am too poor, but Nicks support of MASS has been 2nd to none :clap:
MASS President 2013, 2014
900x620x500 Rimless SPS tank - Pico time!
petergriffin
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Re: AQUABELLA customer experience

Post by petergriffin »

Purchased a replacement RD3 speedy skimmer pump after it burnt out.

Good communication and good shipping.

If I ordered RE again I would use nick.
JOIN MASWA TODAY... I HAVE OPINIONS GET USED TO THEM, IM NOT GOING ANYWHERE!
muz_z
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Re: AQUABELLA customer experience

Post by muz_z »

petergriffin wrote:Purchased a replacement RD3 speedy skimmer pump after it burnt out.

Good communication and good shipping.

If I ordered RE again I would use nick.



Are you running this pump on your Deltec?
Didn't think you owned a RE skimmer
- All Controlled by Profilux-

New tank being started stay tuned! Cade HL600 BP!
petergriffin
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Re: AQUABELLA customer experience

Post by petergriffin »

No im not.

My best mate is, he could not afford the pump as he cannot have kids and trying for IVF.

he got me into the hobby so I got him the replacement for him as a gift.

He got it from sewatec.

But thanks maury for your concern.
JOIN MASWA TODAY... I HAVE OPINIONS GET USED TO THEM, IM NOT GOING ANYWHERE!
millotoli
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Re: AQUABELLA customer experience

Post by millotoli »

I recently purchased a double cone 250 skimmer, and a rd3 speedy return pump from Nick at aquabella. I have to say he has done an amazing job in revitalizing the name of royal exclusive, his service is amazing and he has really helped make RE a contender in aus again!.
As far as the product goes, It was very well packaged, and the quality is great. i didnt think i could be so excited about a piece of equipment.
I couldn't recommend nick more, Cant wait for the new sumps to come in...

:cheers: :cheers:
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