Review on the service and products from Guppy's online

This forum is run by Guppy's Aquarium Products Online (a MASA Business Partner). Please feel free to use this forum to discuss any topics about products, sales or any general questions you would like us to answer.

Moderator: Moderators

Post Reply
aidanmary
Veteran Reefer
Posts: 600
Joined: Tue Dec 02, 2014 5:27 am
Posts Per Page: Victoria

Re: Review on the service and products from Guppy's online

Post by aidanmary »

matts20891 wrote:
jerrizhao wrote:Just bought some stuff from Gary @ Guppy's. Really good service and very responsive to emails. Can't wait for the products to arrive.


I've sent him a ton of pestering emails and he's been great with the responses :clap:

Also there are other shipping options outside of what the site automatically calculates


how do you choose another option other than the one given. shipping is a lot of the time why I steer clear of guppies and as the shipping cost can something's be excessive even for small items.
matts20891
Bicentenary Reefer
Posts: 474
Joined: Tue May 21, 2013 9:43 pm
Posts Per Page: Central West, NSW

Re: Review on the service and products from Guppy's online

Post by matts20891 »

Check with Gary when you're ordering items

There is options to 'purchase' auspost satchels and choose pickup when ordering and Gary will sort it out and get it sent through Auspost.. Need to check with him regarding the size and weight of items though and what can fit in each bag
aidanmary
Veteran Reefer
Posts: 600
Joined: Tue Dec 02, 2014 5:27 am
Posts Per Page: Victoria

Re: Review on the service and products from Guppy's online

Post by aidanmary »

ok thanks for the info.
GreenReefer
RTAW Reefer
Posts: 79
Joined: Tue Nov 08, 2011 2:14 am
Posts Per Page: Sydney

Re: Review on the service and products from Guppy's online

Post by GreenReefer »

Ordered an item expecting a long wait as with most other online shops, never received an email about my order so figured that would be the case again, next day package arrived, great service!
pyroay
Bicentenary Reefer
Posts: 407
Joined: Mon Jan 21, 2013 10:47 pm
Posts Per Page: Traralgon

Re: Review on the service and products from Guppy's online

Post by pyroay »

Have bought a lot of salt and heavy items, has been very flexible with freight options going to great lengths to get the most affordable arrangements in place.
10x4 Mixed Reef
10x4 Predator Tank - Back up and running.

Sustainable reefing with 100% of power consumption offset by Solar
Jesster
RTAW Veteran Reefer
Posts: 1379
Joined: Thu Jan 08, 2009 6:06 am
Posts Per Page: Adelaide

Re: Review on the service and products from Guppy's online

Post by Jesster »

Sounds like some work Gary!
Cheers

Jesse
mantis73
Hi, I am new around here!
Posts: 1
Joined: Wed Feb 03, 2016 9:38 pm
Posts Per Page: Brisbane

Re: Review on the service and products from Guppy's online

Post by mantis73 »

Been buying equipment from Gary for the last cpl of months, always helpful and willing to help,I had a equipment failure the other day, Gary went above and behind to get the problem sorted as soon as possible.

Cheers

Sean
bimborocks
RTAW Veteran Reefer
Posts: 1034
Joined: Thu Feb 26, 2004 8:54 am
Posts Per Page: Newcastle, NSW

Re: Review on the service and products from Guppy's online

Post by bimborocks »

Just want to give guppy's a big :thumbsup: :thumbsup: . Put an order through Sunday night and it was sitting on my desk Tuesday and was super well packed. Will definitely be using them again (actually pretty soon cause I forgot to order some stuff :konk: )

:cheers:
James
Daiymo
Lurking Reefer
Posts: 17
Joined: Wed Jan 27, 2016 9:51 am
Posts Per Page: Sydney

Re: Review on the service and products from Guppy's online

Post by Daiymo »

dont know if its me or the website, but most of the time it never works for me. i click on the menu categories and it does nothing. it just redirects back to the main page.
swazzle
Bicentenary Reefer
Posts: 452
Joined: Tue Jun 23, 2015 7:04 am
Posts Per Page: Brisbane

Re: Review on the service and products from Guppy's online

Post by swazzle »

Daiymo wrote:dont know if its me or the website, but most of the time it never works for me. i click on the menu categories and it does nothing. it just redirects back to the main page.


Reset your cookies should solve s problem like that.


Sent from my iPhone using Tapatalk
Post Reply

Return to “Guppy's Aquarium Products Online”