AQUABELLA customer experience

This forum is run by Aquabella Aquariums (a MASA Business Partner). Please feel free to use this forum to discuss any topics about products, sales or any general questions you would like us to answer.

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muz_z
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Re: AQUABELLA customer experience

Post by muz_z »

After making my purchase from Nick I would have to say he is one of the most honest aquarium product dealers in the country with the best service and top quality equipment.
Having been to Nicks house he has so many spares for his customers on hand which is a very reassuring thing when you buy high end equipment at a great price.

Keep up the good work and products Nick.
- All Controlled by Profilux-

New tank being started stay tuned! Cade HL600 BP!
Andy L
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Re: AQUABELLA customer experience

Post by Andy L »

Recently bought a 80W Speedy pump, very happy with the purchase.
Nick is a great bloke to deal with, very direct and honest with the pricing.
And not to mention a very fast shipping :)...
Thinking of buying another Speedy for my Deltec skimmer :)
And to think all these is to prepare for when my 8 ft by 3 ft by 2 ft getting build :))

Cheers
Andy
ryanrid
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Re: AQUABELLA customer experience

Post by ryanrid »

I have been using a RE double cone 200 RE3 pump for just over a month now. below is outline of experience to date

Sales experince - first class
After sales support - so far I have been amazed on the after sales support, ensuring i am happy with product - above and beyond
packaging - packed so well
manufacturing - flawless german engineering
performance - easily tuned, and without doubt heads and shoulders any other skimmer i have owned.

All in all i am a very happy customer and glad i made to switch to royalty :devil:
GRK-351
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Re: AQUABELLA customer experience

Post by GRK-351 »

I havent got anything to add to what everyone has mentioned.

Fantastic product, fantastic service - simple as that
Mat's first reef tank - 4x2.5x2 Peninsular
http://www.masa.asn.au/phpBB3/viewtopic.php?f=148&t=240695
Bangalang
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Re: AQUABELLA customer experience

Post by Bangalang »

Another satisfied customer here :thumbsup:
Nick quickly and thoroughly responded to all of my questions (there were heaps :roflmao: ) and was very quick to get all my gear out to me once I made my decision. More than happy to recommend the service to anyone who wants some top of the line gear at great prices.
xixau
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Re: AQUABELLA customer experience

Post by xixau »

Happy customer and the Royal Exclusiv double cone 250 with RD-3 Speedy is awesome very impressed with quality and performance, would recommend to any one
and Nick with a customer service like Apple, call me 2 weeks after i got the skimmer to check how it was.
AQUABELLA thank you
NewyReefer
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Re: AQUABELLA customer experience

Post by NewyReefer »

Second time customer now and still shocked at how absolutely fantastic Nick is..
Honestly I would never have even thought about getting a RD3 return pump but Nick was awesome and helped me make it happen.
Quality in these products is amazing I'm yet to fire both the skimmer and return up but they just look and feel excellent.

Thankyou mate :bow:
Micheal
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Re: AQUABELLA customer experience

Post by Micheal »

Recently purchased a skimmer through Nick. Ordered on a Thursday night, it was on it's way Friday, and on Monday I was carded saying I'd missed delivery. Couldn't be happier!
Nickg
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Re: AQUABELLA customer experience

Post by Nickg »

Hi all, recently purchased custom dreambox with matching skimmer from nick. Communication was great during the whole process with all requests being accommodated. Cannot fault the service.

Along with the great service, the quality of these products is second to none, you will not be disappointed. :talker:
kipper31
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Re: AQUABELLA customer experience

Post by kipper31 »

Thumbs up to Nick from Aquabella.He has gone out of his way to help me with a warrenty issue on a Red Dragon Pump purchased before he became the authorised RE dearler..I can't thank him enough. :cheers:
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